Shipping & Returns Policy

At Piece of India Inc., we understand that timely and reliable delivery is essential for your business operations. Our shipping and return policies are designed specifically for our wholesale and distribution partners.

Shipping

• Order Processing: All confirmed orders are processed within 2–3 business days.
• Carriers: We work with trusted freight and parcel carriers to ensure safe and timely delivery.
• Domestic Shipping: Standard and expedited options are available within the United States.
• International Shipping: Available upon request; duties and customs clearance are the responsibility of the buyer.
• Freight Orders: For palletized or bulk shipments, our logistics team will coordinate directly with your receiving department.

Returns & Exchanges

Because our business model is B2B wholesale distribution, all sales are considered final. However, we stand behind the quality of our products and will work with you in the event of:

• Damaged or Defective Goods: Claims must be reported within 7 business days of delivery, with photos of the shipment.
• Incorrect Shipments: If you receive items not matching your order, please notify us immediately for a correction.
• Return Authorization: All returns must be pre-approved by our customer service team before being shipped back. Unauthorized returns will not be accepted.

Support

For shipping quotes, tracking information, or return requests, please contact our logistics team at pieceofindia@yahoo.com or call (732) 312-3307.

Our goal is to ensure your business receives the right products, in the right condition, at the right time.